Comments on: Hardware Inventory and/or System History and Tickets

By: David Szpunar

David Szpunar — Mon, 16 Jul 2007 03:58:22 +0000

I took a quick look at ScriptLogic's stuff Barry, and I've been keeping an eye on them in general since I've heard some good things about it both from some church blogs (which one(s) I don't recall at the moment) and from the Casting/ from the Server Room podcast. I don't think we're going to switch to their entire solution right now, but I can see it happening in the future because they seem to have some really nice management and reporting features!

By: Barry

Barry — Fri, 06 Jul 2007 08:06:21 +0000

I would look into scriptlogic's desktop authority. This solution has very powerful software and hardware inventory reporting features. You can use some predifined reports, create your own custom ones, schedule them. We have a quite big network and this reporting can save time when we emmediately need some statistics. Mostly we use detailed by component hardware inventory reports. There are also some interesting reports like "Computer missing for days" where you can recieve a list of computers that no longer active for defined amount of days.

By: Lakeview Information Technology

Lakeview Information Technology — Sat, 26 May 2007 19:59:43 +0000

HelpSpot helpdesk initial impressions…

In reading some of Jason Powell’s old posts about helpdesk software, I discovered a comment by the author of a system called Userscape HelpSpot. The system has obviously gone through some changes since the original post. I haven’t seen th…

By: If only Tony had my inventory software ready

If only Tony had my inventory software ready — Thu, 12 Apr 2007 18:01:53 +0000

[…] Dye has an excellent post that is along the lines of my own posts here and here regarding hardware inventory.Â His wish list seems to communicate even better than my […]

By: Hardware Inventory and Tickets: Tried and Trying

Hardware Inventory and Tickets: Tried and Trying — Mon, 09 Apr 2007 04:54:35 +0000

[…] been looking for a good hardware inventory and helpdesk ticket solution. I got two suggestions, OCSInventory and ManageEngine OpManager. I also found a post by Jason […]

By: mark bailey

mark bailey — Thu, 05 Apr 2007 08:45:46 +0000

I have been testing Spiceworks and have found it excellent for scanning all items on the network EXCEPT for windows machines. There are issues with WMI/RPC.

make sure to check out http://manageengine.adventnet.com/products/opmanager/ . I had similar issues with WMI/RPC but they seemed to have been more easily overcome.

By: Tony Dye

Tony Dye — Mon, 19 Mar 2007 01:09:30 +0000

I doubt this will be everything you want, but it’s a great start at a very low cost (free). OCS Inventory. http://ocsinventory.sourceforge.net/