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	Comments on: HelpSpot Help Desk Purchase Decision	</title>
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	<description>David Szpunar: Owner, Servant 42 and Servant Voice</description>
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		By: Ian		</title>
		<link>/2007/07/05/helpspot-help-desk-purchase-decision/comment-page-1/#comment-238</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate>Thu, 05 Jul 2007 20:09:23 +0000</pubDate>
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					<description><![CDATA[Great to have you on board! I think you&#039;re going to be one of those really valuable customers who&#039;s feedback helps make the product better.

Down the line I&#039;d love to talk to you guys about how you&#039;re using HelpSpot in your non-IT departments, especially maintenance. We&#039;ve had a lot of companies buying HelpSpot lately for use in their maintenance departments and we don&#039;t market to that group at all or even have anything on the website about it. 

Of course we&#039;re trying to change that :-), but first we want to be sure how it&#039;s working out in that environment. Obviously it will be a little while until you know, but I&#039;m looking forward to hearing about it when you have worked with it some more.]]></description>
			<content:encoded><![CDATA[<p>Great to have you on board! I think you&#8217;re going to be one of those really valuable customers who&#8217;s feedback helps make the product better.</p>
<p>Down the line I&#8217;d love to talk to you guys about how you&#8217;re using HelpSpot in your non-IT departments, especially maintenance. We&#8217;ve had a lot of companies buying HelpSpot lately for use in their maintenance departments and we don&#8217;t market to that group at all or even have anything on the website about it. </p>
<p>Of course we&#8217;re trying to change that :-), but first we want to be sure how it&#8217;s working out in that environment. Obviously it will be a little while until you know, but I&#8217;m looking forward to hearing about it when you have worked with it some more.</p>
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