David Szpunar: Owner, PC Help Services & indeedIT

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MozyPro: Working Now with One Last Fix

May 31st, 2007 at 1:26 pm » Comments (3)

MozyPro required one last change to work properly, after hanging during the initial backup: changing the temporary files directory per Jason Powell. I’ve had to do this on both of the servers where I’ve installed MozyPro, due to the C drive (temporary files are stored in C:\Windows\Temp by default) not having enough free space. After […]



MozyPro Exchange and SQL Apparently Resolved

May 23rd, 2007 at 11:52 am » Comments (2)

I wrote yesterday that MozyPro wasn’t finding Exchange or SQL files when I selected those backup sets. I called MozyPro yesterday for support, and their Lead Support Engineer got back to me within a half-hour or so (I didn’t time it exactly) with some things to try. The first one worked; I had to edit […]



MozyPro Initial Backup: Exchange and SQL Issues

May 22nd, 2007 at 9:27 am » Comments (7)

I’ve decided to follow-the-blog-leader and try out MozyPro for online backup. I set up our account last night (make sure to contact them and get the 10% non-profit discount!) and decided to try out backing up our Exchange/Shelby server first, since that dataset should be a lot smaller than our file server. Everything went smoothly, […]



Room B Morning Discussion Notes

October 3rd, 2007 at 1:22 pm » Comments (2)

I’m a part of Room B at the Church IT Roundtable, one of four individual rooms of discussion. So far, the first video sharing between the four rooms hasn’t worked yet, but we’ve had some good discussion within our room. The topics we’ve discussed so far are: Storage and backups Mozy and MozyPro for offsite […]



Mozy Purchased by EMC

September 25th, 2007 at 1:38 am » Comments (0)

Thanks to Brett Anderson I just noticed that Mozy was acquired by EMC! Interesting turn of events, especially considering the very high price they sold for. I’ve never done much with EMC so I guess I’ll get some experience indirectly now at least. I’ve been using Mozy happily for a few months, after working though […]



HelpSpot helpdesk initial impressions

May 25th, 2007 at 11:55 pm » Comments (1)

In reading some of Jason Powell’s old posts about helpdesk software, I discovered a comment by the author of a system called Userscape HelpSpot. The system has obviously gone through some changes since the original post. I haven’t seen the original, but the changes appear to be good because I really like the system! The […]