I posted the DNS resolution issue I encountered with the LAMP Server appliance from VirtualAppliances.net on their support forums. They’ve responded that they have yet to reproduce the issue but are working on it. I’m looking forward to getting this working, and I’ve also requested a quote from them to see what a custom appliance would cost that includes LDAP support, which I would need if I want to use HelpSpot’s Live Lookup feature to connect to Active Directory and pull account information into HelpSpot. We’re small enough that this would be useful but not a must, so a lot of it is based on the custom appliance price.